- CA's new "Car Buyer's Bill of Rights" goes into effect July 1
- Provides option to return used car for any reason within 2 days
- Caps dealer service markup fee at 2.5%, more clearly defines term "certified"
- Similar legislation pending in MA; LA, AK, NY, NC also considering more protection
- Consumer advocates say new CA law doesn't go far enough
- Claim dealers will profit from changes like fees for return option, restocking
Significant Points
- Legislation sparked by consumer complaints about unscrupulous auto dealers
- Consumer advocates say minorities targeted by extra dealer markups, add-on charges
- Also cite "certified" preowned vehicles w/ frame damage, other problems
- Consumers for Auto Reliability and Safety: "What we ended up with was very watered down"
- CARS president Rosemary Shahan: "We're not touting this bill as a model"
- CA dealers disagree, say law represents "most comprehensive reform of the car buying process in the last several years"
Click Here for Full Digest and Source Article: http://www.automotivedigest.com/view_art.asp?articlesID=19507
Sourced From: The Wall Street Journal, June 27, 2006
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