Cars.com has become a formally accredited Better Business Bureau (BBB) company, and has received the BBBs A+ rating the BBBs highest consumer protection rating.
The non-profit BBB cited Cars.coms length of time in business, low volume of complaints (as compared to company size), effectiveness in responding to consumer complaints, and resolution of complaints as contributing factors to the A+ rating.
More than 11 million car shoppers use Cars.com every month for its wide selection of new and used vehicles, expert vehicle reviews, consumer dealer and vehicle reviews, vehicle side-by-side comparisons, photo galleries, videos and pricing tools.
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